Curve Cycling Bike Subscription Plans

Curve Cycling Bike Subscription Plans

When you want to get a new Curve bike, you have two options: buy or subscribe. Curve subscriptions are all-inclusive plans that include a brand new bike plus monthly servicing, including all parts and labour. For a fixed weekly fee, you'll always be riding a bike that's close to brand new during your subscription period. Want an extended trial before committing to a purchase? Looking for a taste of titanium for summer? Maybe a subscription is for you?

Sarah Hammond on a titanium Curve Big Kev in the Australian High Country

How Does it Work?

Choose a Bike. Get in touch with us to discuss your bike needs. We invest a lot of time in match-making to ensure you will fall in love with your bike and the fit is just right. Our expert sales team will cover the sort of riding you do and analyse your bike fit data to work out the best size. Once we've settled on a bike it's time for a test ride at our Melbourne showroom to finalise your decision. At this point we'll give you a delivery date - often it's only a couple of days.

Choose a Subscription. Choose between 12-week, 26-week and 52-week subscriptions. Pay a $500 security bond to secure a bike. You'll get this back at the end of your subscription period when you return the bike, less the cost of anything for which you're liable.

New Bike Day. Make your first week's subscription payment and celebrate with a new bike day photo.

Ride it Like You Own it. Make your weekly payments and enjoy cycling adventures on your stunning subscription bike, but treat it with the love and care you would if it was your own bike. Monthly servicing is included in your subscription, so book the bike into Curve's workshop to make sure it always looks and feels great. You also get 10% off everything we sell when you shop at Curve during your subscription.

A Civil Goodbye or the Start of Something Beautiful? At the end of your subscription simply return the bike to Curve's Melbourne showroom. If you want to make the bike your forever bike, that's cool, love often blossoms! We give you a guaranteed buy-out price that will apply at the end of your subscription.

Titanium Curve Big Kev in front of the Glass House Mountains

What is the Weekly Cost?

Weekly costs, including monthly servicing with any parts needed to keep you rolling smoothly and safely, are listed below. We can offer subscription pricing on most titanium models, so get in touch with us if you don't see your dream bike below.

Model 52 weeks 26 weeks
12 weeks
Belgie Disc or Ultra - SRAM Red AXS - G4T Carbon Wheels $140 $182
$211
Belgie Disc or Ultra - SRAM Force AXS - G4T Carbon Wheels $114 $150 $178
Belgie Disc or Ultra - SRAM Rival AXS - G4T Carbon Wheels $105 $136 $163
GXR Titanium - SRAM Force-Eagle - G4T Carbon Wheels $124 $159 $188
GXR Titanium - Campagnolo Ekar - G4T Carbon Wheels $114 $150 $178
Big Kev - SRAM Force-Eagle - G4T Carbon Wheels $125 $161 $189
GMX+ Titanium - SRAM Rival-Eagle Mechanical - Dirt Hoops Carbon Wheels  $103 $134 $161

 

You can also enter into a subscription plan for framesets, but these plans do not include servicing. At this stage the frameset subscription offer is only open to GMX+ titanium and Big Kev framesets with weekly subscription fees starting at $35. Get in touch with us to learn more.

 Curve Cycling New Bike Day with Abdullah Zeinab

Important Information About Curve Subscription Plans

Bond

We take a security bond of $500 to secure your subscription bike. We will refund your bond when you return the bike, less the cost to repair items that show wear and tear beyond normal riding or through damage.

First Payment

Your first subscription payment is due on the day you receive your bike, and it covers the first week of your subscription.

Payment Frequency

Subscription payments are made each week during your subscription period. You just need to set up a regular payment from your bank account or credit card into our Curve's bank account.

Discounts

Get 10% off when you shop at Curve's Melbourne showroom during your subscription period.

Maintenance

Monthly servicing is included in your subscription so there’s no need to worry about the cost of parts or labour. Just call us at Curve HQ or email us to book your subscription bike in for servicing. As a subscriber you will receive a prioritised booking. While the bike is enjoying its spa treatment, enjoy a tea or coffee and tell us about your adventures. We will let you know how long we expect servicing to take after an initial look at the bike on arrival. 

If you miss a service, that’s OK. Just send us a photo of your subscription bike to let us know it is still alive. If you don’t do this, we might contact you to ask for a photo of your bike and to help you book it in for servicing. We encourage you to make use of the included servicing. Your bike will leave Curve’s workshop looking almost brand new.

We hope it doesn’t ever come to this, but we need to cover ourselves in case you continually destroy your subscription bike through riding that isn’t considered normal usage. If your bike has wear and tear beyond what we would consider normal usage we will charge you a maintenance surcharge to cover the cost of additional parts and labour to keep your subscription bike running safely.

Repairs

If there is a problem with your bike, it is your responsibility to bring the bike to our shop to be fixed, and to pick it up when repairs have been completed. We will make every effort to get you rolling as soon as possible. When you bring the bike in, we will let you know how long we expect the repairs to take.

Repairs as well as wear and tear through normal riding are included in your subscription but if you are responsible for damage then we’ll need you to pay for what needs to be fixed. Please note that crashing is not normal use! Neither is sending it on a road bike on a downhill trail. 

Damage and Theft

We take a $500 security bond at the start of your subscription, this will cover most damage and theft scenarios.

If your subscription bike is stolen, we will not refund your security bond. You must report the incident to the police, get a written police report, and provide the report to us.

If your subscription bike is damaged through use that is not normal and needs to be fixed, we will charge you the cost of parts and labour for the repair. Please note that crashing is not normal usage. Neither is dropping your bike drive-side down at a cafe. Please treat the bike as if it were your own.

Storing Your Bike

We expect that you will store your bike under cover, not visible from the street, and not in public. Do not store your bike overnight in an open-air garage / carport or communal bike area even if they are secure. When stored in a public location even for short periods of time, the bike must be locked to something secure.

Curve Belgie Ultra

Frequently Asked Questions

How do I get started?

Get in touch with us to discuss your bike needs and get started.

What is a subscription?

A Curve subscription is a lease arrangement for one of our immaculate brand new bikes. For a weekly fee you can take away a new Curve bike of your choice for 12 weeks, six months (26 weeks) or one year (52 weeks). Curve’s expert mechanics will take care of the bike, replacing parts as needed during your subscription. You’ll be riding a bike that always feels and looks almost new. At the end of your subscription, you can bring the bike back to Curve or buy it outright once we’ve given it a final overhaul.

What do I get with the subscription?

Brand New Bike. You get to take away a brand new Curve bike of your choice from our available stock and ride it like you own it for the duration of your subscription period.

All Inclusive Monthly Maintenance. Come to Curve every month for our expert mechanics to maintain your bike, replacing parts as needed. Your bike will leave Curve looking almost brand new. While at Curve enjoy a tea or coffee on us.

Discounts. Enjoy 10% off when you shop at Curve HQ during your subscription period.

What fees are there?

Bond. You pay a $500 bond to secure your subscription bike. We will refund your bond when you return the bike at the end of your subscription period.

Weekly Subscription Fee. You pay a weekly subscription for access to the bike and for ongoing maintenance. Just bring your bike into Curve HQ once a month and our expert mechanics will clean and service your bike. We’ll replace all the parts that need replacing. You’ll roll out on a bike that almost looks brand new.

Maintenance Surcharge. We hope it doesn’t ever come to this, but we need to cover ourselves in case you continually destroy your subscription bike. We include the cost of wear and tear from normal usage in our subscription pricing. If your bike has wear and tear beyond what we would consider normal usage we will charge you a maintenance surcharge to cover the cost of additional parts and labour to keep your subscription bike running safely. 

Late Payment Fee. If you are late with a payment we will charge you a $15 late fee. However, we understand that this can sometimes happen! So, if you call us and correct the missed payment within 48 hours of the due date we will usually waive the late fee. There is a three strikes policy though. If you are late on three payments, we will charge a $15 late fee on the third and any additional late payments.       

Can I subscribe if I'm not in Melbourne?

At this stage we're limiting our subscriptions to customers who are able to make use of the monthly servicing at Curve's workshop in Melbourne. We may extend the programme soon to offer a "bike only" subscription (which excludes regular servicing) for customers elsewhere in Australia. Get in touch if you're interested - we might just be able to make it work. 

Can I keep the bike at the end of my subscription?

At the start of your subscription we will give you a buy-out price that will apply at the end of your subscription period. This includes the cost of any new consumables (chain, cassette, chain rings, bar tape, tyres, bottom bracket and headset) that are needed at that time, at our discretion. Just pay the buy-out price at the end of your subscription and the bike is yours forever!

What happens at the end of the subscription?

Simply return the bike to Curve HQ. We will check over the bike and return your bond, less the cost of any damage that is beyond normal wear and tear.

Why not just buy a bike?

Purchasing a new Curve bike is a big financial commitment. A subscription offers you the chance to try before you buy over an extended period with the security of a fixed price offer at the end.

A Curve subscription plan offers good value. Maintaining a high-end bike is expensive. Bike shop labour for premium bike servicing in Melbourne is charged out at more than $120 per hour. Then there’s the cost of parts and accessories. You don’t have to worry about that with a Curve subscription. Monthly servicing and all the parts you need to keep the bike in near new condition are included. We have built in heavily discounted rates for labour and parts to keep the subscription price affordable.

A subscription offers more flexibility than purchasing a bike. Who knows when your circumstances might change? A subscription gives you the flexibility to exit easily, if needed. Just return the bike to Curve at the end of your subscription period and we’ll call it quits. However, if you fall in love with your ride, you have the option to purchase it outright at a price we give you up front.

Can I test ride the bike first?

Of course! We have a wide range of demo bikes available for test riding at our Curve showroom in Melbourne.

What if the bike gets damaged or stolen?

If your subscription bike gets damaged or stolen, get in contact with us as soon as possible to let us know. We will discuss the best way to get you rolling again as soon as possible. If you damage or lose parts, Curve will charge you for the replacement of those items.

If the bike is stolen or damaged in a way that is not covered by Curve’s warranty policy, some or all of your security bond will not be refunded. The amount of the bond kept by Curve will cover part or all of the cost of repair or replacement.

What if I change my mind?

After test riding a bike and discussing your cycling needs and sizing with Curve’s expert staff, we will be very surprised if you don’t fall in love with your subscription bike. If you have any issues with sizing, please let us know and we will do our best to help, but please make every effort to work with us to get sizing right before commencing your subscription.

You can exchange your bike for another size within the first seven days of your subscription but you will need to return your subscription bike in an as-new condition, otherwise we will need to charge you a restocking fee of at most $500. Unfortunately, Curve cannot sell used bikes as new and so we will need your help to cover loss of sales value.

What if I want to cancel my subscription?

If you want to cancel your subscription before your it ends you can do so by giving us four weeks of notice. A cancellation fee equal to four weeks of subscription fees will apply.

Your subscription has a fixed term but sometimes life circumstances change. We understand that. If you find yourself in a situation of unexpected financial hardship or need to cancel your subscription for other reasons, please get in touch with us and we will do our best to help.

Back to blog

6 comments

What a great idea. 9-10k for a bike is a big expense particularly at this tight financial time. Well done for a great initiative.

David White

Leave a comment

Please note, comments need to be approved before they are published.